How eCanteen works

From the first setup to month-end settlement, in four steps.

Four steps to a cashless canteen

Set up your people

HR or admin adds employees, contractors and visitors, one by one or in bulk from a file, and links each person to their existing ID card.
Set the meal credit

Choose who receives company meal credit, how much and on which dates. eCanteen credits it automatically. People can also top up their own prepaid credit.
Tap and eat

At the counter, a tap of the ID card on the eCanteen terminal pays for the meal. Company credit and personal credit are tracked separately.
Settle and report

Settle with each canteen operator on exact sales figures, and see every sale, top-up and subsidy in clear reports.

Manage people, cards and meal credit rules, and approve top-ups and pre-orders.

Pay with their ID card, top up their own credit and place pre-orders.

Sell at the counter, manage menu items and stock, and get settled on recorded sales.

Track subsidy spending, overspending and canteen sales with ready-made and custom reports.

Do we need new cards?

No. eCanteen uses the staff, student or member ID card you already have, such as the one used for door access.

Can we give employees a meal subsidy?

Yes. You set company meal credit by date and by rule, and eCanteen credits it automatically and reports how it is used.

Can employees add their own money?

Yes. Personal prepaid credit is kept separate from company meal credit, with top-up approval and refunds.

Can contractors and visitors use it?

Yes. eCanteen handles non-staff such as contractors, visitors and staff of external companies.

How do we pay the canteen operators?

eCanteen works out each operator's settlement from recorded sales, including deductions and top-ups, and prints settlement slips.

Does it work with our access control or time attendance system?

eCanteen connects with access control, time attendance, top-up kiosks and ordering kiosks. Tell us what you use and we will advise.

We are happy to help.